Home Loan Application Create a loan Application

Create a loan Application

Last updated on Jul 29, 2026

Loan Application Guide

This guide walks you through the step-by-step process of applying for a loan on the Caltos system. The application process is divided into 8 distinct steps, allowing your customers enter their contact details, verify their identity and income, accept their personalised loan terms, and submit their loan application.

Step 1: View Product Catalogue

Borrowers can browse the live product catalogue (via the URL shared with them) to compare loan options, check their eligibility, and select a product.

User Clicks "Apply in minutes" on a product card to launch the application.

Step 2: Loan Landing Page

When you select a product, you are taken to the product landing page highlighting the loan's key terms and target audience.

Click "Begin application" to start the application.

Step 3: Contact Details (Step 1 of 8)

In this step, enter your basic contact details and date of birth to check initial age eligibility and enable progress saving.

Available Fields:

  • Phone number: Enter a valid phone number (e.g. 080XXXXXXXX).

  • Email address (optional): Enter a contact email.

  • Date of birth: Enter your birthdate (e.g. applicants must be 18+).

Click "Continue →" to proceed.

Step 4: Identity Verification (Step 2 of 8)

Verify your identity using your Bank Verification Number (BVN).

Available Fields:

  • Bank Verification Number (BVN): Enter your 11-digit BVN.

  • Verify BVN via OTP(Optional): Click this link to send a 6-digit OTP code to your BVN-registered phone.

  • OTP Input: Enter the 6-digit code and click "Verify code" to confirm your identity.

Click "Continue →" once verification succeeds.

Step 5: Income Verification (Step 3 of 8)

Select your preferred income verification channel and provide your financial details to evaluate your loan eligibility.

Available Fields:

  • Income Verification Method: Choose between "Upload payslip" or "Upload bank statement".

  • Upload file: Click to upload a 3-month bank statement PDF (under 5MB).

  • Net monthly salary (₦): Enter your net monthly salary value.

Click "Continue →" to check eligibility.

Step 6: Loan Offer Configuration

Caltos instantly evaluates your eligibility and presents an approved limit. You can adjust the loan amount and repayment period as required

Available Fields:

  • How much do you need? (₦): Enter any amount up to your approved max limit.

  • Repayment period slider: Drag to adjust your repayment period (e.g. 3–9 months).

Click "Claim this offer →" to proceed.

Step 7: Accept Loan Offer (Step 4 of 8)

Review the formal loan offer letter outlining terms, interest rates, and processing fees.

Loan Terms Displayed on the loan offer include:

  • Principal amount: e.g., ₦70,000

  • Interest rate: e.g., 7.5% Monthly

  • Repayment period: e.g., 9 month(s)

  • Monthly repayment: e.g., ₦8,362

  • Total interest: e.g., ₦5,258

  • Processing fee: e.g., ₦1,050

  • Total amount payable: e.g., ₦76,308

  • Disbursement account: Verified salary account details.

  • Disbursement timeline: e.g., Within 24 hours of approval

Click "Accept this offer →" to proceed, or "Decline offer".

Step 8: Employment Details (Step 5 of 8)

Provide details about your current employment to complete your loan record.

Available Fields:

  • Employer name: Enter your employer (e.g. NYSC).

  • Job title: Enter your position (e.g. Corp Member).

  • Staff ID: Enter your company/organization staff ID (e.g. NYSC-LA-2026-1234).

Click "Continue →" to proceed.

Step 9: Supporting Documents (Step 6 of 8)

Upload supporting documents to verify your employment and identity.

Available Fields:

  • Government-issued ID: Upload a clear photo or scan of your ID card.

  • Utility bill: Upload a clear photo or scan of a utility bill.

  • Work verification: Upload a work verification document.

Click "Continue →" once all 3 documents have been uploaded successfully.

Step 10: Repayment Setup (Step 7 of 8)

Set up automatic repayment debits directly from your salary account on the agreed dates.

Available Fields:

  • Repayment bank: Click to search and select your bank from the list (e.g. Guaranty Trust Bank (GTBank)).

  • Account number: Enter your 10-digit account number.

  • Consent checkbox: Check to authorise the lender to deduct monthly repayments from this account.

Click "Continue →" to proceed.

Step 11: Final Review & Consent (Step 8 of 8)

Review the complete summary of your loan application details and give final consent.

Available Fields:

  • Edit Repayment Details: Click "Edit" next to the Repayment Account section to modify your repayment bank and account details.

  • Consent checkbox: Confirm that all details are accurate, you agree to the Terms & Conditions and Privacy Policy, and authorise the lender to deduct repayments.

Click "Submit loan application" to complete your application.

Step 12: Success Confirmation

Once submitted, a confirmation page displays your application status, reference number, and disbursement details.

Buttons:

  • Track repayment & disbursement: Click to track status.

  • View repayment schedule: Click to view dates and amounts